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Writer's pictureDr. Nicole Thomas, DNP, RN, CCM

Five Ways Healthcare Organizations Can Optimize Business Operations

Updated: Jan 8, 2022



Optimizing operations management is essential for any organization, no matter its industry. It covers a company's administrative, financial, and operational processes to utilize internal resources.


In the health care industry, people's lives are of utmost importance. Effective health care and patient care operations management goes beyond productivity and earning revenue. Health care operations strategies facilitate the efficient provision of health care outcomes.


Read this post for more information about how you can optimize your organization's success by maximizing its efficiency!


1. Align People and Purpose

A patient encounters several healthcare employees once he enters a hospital. Unlike other industries which have been able to automate most aspects of their business, that is not the case in the healthcare business. Make sure that your doctors, providers, nurses, allied healthcare professionals, and administrators are in alignment with the purpose of your organization. The more that they are aligned with the values and purpose of the organization, the more that they will be able to provide effective patient care.


2. Evaluate Your Portfolio

To increase profits, you must increase revenue or cut costs. This may be basic math for most businesses, but it's not always the case for healthcare organizations. To do this, look at your strategy and what is driving growth to identify revenue generators or opportunities to shed unnecessary expenses.


3. Expand and Maximize Your Revenue Streams

Given the industry's regulatory volatility, challenging reimbursement scenarios, and high-deductible plans, it's not surprising that cash flow is a concern for many health organizations. So perhaps it's time to re-evaluate your revenue streams.


Focus on the objective because numbers tell a lot about the financial health of organizations. So first, sit down with your chief financial officer or consult with a practice management firm to get your arms around your revenue and profit margins. Then, evaluate opportunities to increase revenue and profitability.


4. Develop a Strategy with SWOT

Evaluating your organization's Strengths, Weaknesses, Opportunities, and Threats is an excellent step in adapting to ever-changing conditions and new challenges. A S.W.O.T. analysis provides a structured way to identify areas that need improvement.


5. Set and Strategy and Stick to It

Many businesses waste financial resources when practices are not aligned with the business strategy and the budget it was set to have. Creating a strategic plan and ensuring that future practices and investments align with this strategy is imperative. This ensures the organization operates efficiently. Effective and efficient operational management will lead any health care organization to reach a competitive advantage in the industry. This will also ensure profitability while providing patient care.


Impacting Healthcare,


Impact Nurse Consulting



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